Support Board
Date/Time: Sat, 05 Jul 2025 13:41:48 +0000
Post From: Footprint Data stopped showing all of a sudden
| [2024-12-02 20:23:32] |
| John - SC Support - Posts: 40745 |
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You are currently getting your data from Interactive Brokers, not from us. What you are seeing is not unusual for historical data from Interactive Brokers (i.e. downloaded data to fill in missing data). You should not be having a problem with real-time data from Interactive Brokers, however. If you are having a problem with real-time data, then let us know and we will dig into it from there. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |