Support Board
Date/Time: Wed, 07 May 2025 15:47:57 +0000
Post From: configure Sierra with Rithmic
| [2024-12-02 18:01:19] |
| John - SC Support - Posts: 39675 |
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If you received a message stating that you needed to have $42.00 in your account, then this would have been for both the exchange fee due on the first day of December and the upcoming renewal of your package on December 20, 2024. You did not have enough funds in your account to renew the exchange fee, so that has been turned off. You are no longer setup to get any real-time data from us. Your next renewal will be on December 20, 2024 at which time you will need to ensure that you have $36.00 in your account prior to that day. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |