Support Board
Date/Time: Sun, 02 Nov 2025 02:38:37 +0000
Post From: Could I please have a refund for the remaining balance in my account
| [2024-11-27 17:21:48] |
| John - SC Support - Posts: 42699 |
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You had a Services Surplus balance of $31.00. We have a $5.00 processing fee for payment refunds, therefore a total of $26.00 has been refunded to your card. For others that may see this post, these requests should be made through the Account Support Tickets at the following link: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |