Support Board
Date/Time: Wed, 10 Sep 2025 05:23:56 +0000
Post From: Sierra charts not closing orders on APEX accounts
| [2024-11-20 17:11:14] |
| John - SC Support - Posts: 41709 |
|
This is due to connectivity issues with Rithmic. This is a general issue with Rithmic, and there is nothing we can do about it. The issue lies completely with Rithmic to solve, as they wrote and own the code for the connectivity between Sierra Chart and Rithmic.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |