Support Board
Date/Time: Thu, 08 May 2025 19:55:43 +0000
Post From: Payment Issue
| [2024-11-05 15:31:12] |
| John - SC Support - Posts: 39675 |
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User595961: We see a payment of $27.00 made on 2024-11-05 at 09:02:31 UTC. These funds were then used to renew the EUREX exchange. Your package is due for renewal tomorrow, so you would need to have at least $46.00 in your account before midnight UTC time tonight. If you have tried to make a payment, and it is not posting, then let us know. You can view the transactions for your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |