Support Board

Date/Time: Sat, 20 Dec 2025 01:57:42 +0000

Post From: Emulator refuses Trade

[2024-11-01 21:16:44] Link To Thread - Link To Post [Go To First Post]
DCSaba - Posts: 113
Trade Order Error - Order is not allowed based on the symbol. Contact Sierra Chart support. Internal Order ID: 97571. Service Order ID: (none). Symbol: ESZ24. Account: DCSx01 * 2024-11-01 17:14:40.398 \| Trade Order Error - Order is not allowed based on the symbol. Contact Sierra Chart support. Internal Order ID: 97578. Service Order ID: (none). Symbol: ESZ24. Account: DCS3 * I have reactivated my Sierra account a few days ago and updated everything and Rolled Over the contracts. But suddenly I get the above errors no matter if I trade a new or an old (previously fully functional) Emulatror Account. Please help.