Support Board

Date/Time: Sun, 05 May 2024 16:47:48 +0000

Post From: CTS datafeed

[2014-08-11 16:42:59] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The problem is the request for real-time data from the CTS system has been rejected: Symbol Error - ES.20140900.CME_Eq is unknown, unavailable, or improperly formatted. CTS FIX: Received market data reject: \| 2014-08-11 09:41:04 But there is no reason given. Please contact your broker and make sure your CTS account is properly configured to receive real-time data for CME markets. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing