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Date/Time: Thu, 11 Sep 2025 06:40:09 +0000



Post From: Chartbook file is not compatible

[2024-10-11 14:20:34]
John - SC Support - Posts: 41741
It sounds like the chartbooks got corrupted for some reason. The main thing we would suggest checking is that you have enough drive space and that you are not out of space.

Also, please attach one of the chartbooks that is not working so we can take a look and see. Follow these instructions to attach the chartbook:
Support Board Posting Information: Attaching a File (Optional)

We recommend restoring the bad chartbooks from the backups that are made. Refer to the following:
Chartbooks (Workspaces): Accessing a Backup Chartbook File
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing