Support Board
Date/Time: Sat, 20 Dec 2025 02:41:33 +0000
Post From: Real-Time Data (Denali)
| [2024-10-04 00:13:36] |
| John - SC Support - Posts: 43555 |
|
The following is the cause of the issue: Allow Support for Sierra Chart Data Feeds is disabled.
Change the setting for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" to "Yes". Then select OK to close that window and then select "File >> Reconnect". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |