Support Board
Date/Time: Mon, 12 May 2025 23:41:58 +0000
Post From: Everytime I turn off SC, I lost the data during that time.
| [2024-09-12 20:29:04] |
| John - SC Support - Posts: 39730 |
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You are getting your data from us, so this is not about Rithmic data. Please do the following for us: - Select "Window >> Message Log". - On the Message Log window, select "Edit >> Clear Message Log" - Right click on the chart prior to the current day (so sometime where the data is from August 1) and select "Delete and Download Data". - Wait 30 seconds, then on the Message Log select the option for "Send For Analysis" (this is actually a button at the top of the Message Log, even though it does not look like a button). - Post back in this thread and let us know that you have sent the log. We'll then take a look and see what it is showing. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-09-12 20:29:35
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