Support Board
Date/Time: Tue, 13 May 2025 00:16:11 +0000
Post From: Everytime I turn off SC, I lost the data during that time.
| [2024-09-12 19:13:14] |
| User942687 - Posts: 4 |
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Yesterday everything is still working fine until this morning: 2 Issues - Suddenly I lost last month of data, data only go back to August 1st and currently it is September 12th - I am still getting the real-time data but everytime I turn off SC, I miss the data during that time. Additional Info: - I have both Rithmic and Stage 5 connected - The problem seems to only affect the Rithmic instance not the Stage5 one. - Settings for both instance are the same. I wonder if this is a rithmic issue, but a friend of mine still have his Rithmic data running normally. This is my first post ever, I have tried digging through all related issues and it seems like I have all setup correctly. Let me know if you need any additional info, logs or screenshot. I just gonna add the screenshot of my broken 5m chart here, you can see that I missed the August data and also ealier today data. For today data, it was there this morning but when I "Delete All Data and Download" it disappeared + also missing candles where I turned off SC. |
 Screenshot 2024-09-12 120817.png / V - Attached On 2024-09-12 19:09:43 UTC - Size: 91.18 KB - 61 views |