Support Board
Date/Time: Tue, 13 May 2025 00:06:37 +0000
Post From: Data keeps getting delayed in on of my SC downlaods
| [2024-09-11 15:40:26] |
| John - SC Support - Posts: 39730 |
|
You are not setup to get any data from our Denali Exchange Data Feed. Therefore, whatever issues you are having is with the Rithmic data. Refer to our policy on Rithmic data at the following link: Rithmic Trading Platform Service: Rithmic Support Policy We see that you did have an exchange activated in August, but you had set it to not renew. If you intend to get your data from our Denali Exchange Data Feed, then you need to have an active exchange. You can activate the exchange(s) you want for the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |