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Date/Time: Tue, 13 May 2025 00:34:09 +0000



Post From: Chart settings lost when updated software

[2024-09-11 14:10:07]
Judge Kilday - Posts: 22
Hi SC:

I just updated to the latest version of SC 2674 using the instructions here: Software Download: Installation and Upgrading Instructions

When I open the new version of SC, it takes me to my old Rithmic data feed and old Apex account. It also loses my latest chart settings.

I then updated my data feed to my Teton order routing and Philip Capital account, however, my chart settings are still lost.

I am using Crossover on a Mac in case that is relevent. Perhaps I needed to have selected the same Crossover Bottle as my lasted charts are in, in order for my chart settings to carry over?

Please see attached errors I got in case that is useful.

How do I get my chart settings back?

thanks
imageScreenshot 2024-09-11 at 14.54.37.png / V - Attached On 2024-09-11 14:09:22 UTC - Size: 68.26 KB - 61 views
imageScreenshot 2024-09-11 at 14.59.37.png / V - Attached On 2024-09-11 14:09:29 UTC - Size: 28.42 KB - 58 views