Support Board
Date/Time: Thu, 11 Sep 2025 19:43:15 +0000
Post From: a transaction is opened without clicking anything
| [2024-09-06 15:33:57] |
| John - SC Support - Posts: 41764 |
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From what you show, there is an entry that states "User Order Entry", which means that an order was entered manually somehow. We do not know if that is the particular order you are referring to - you would need to look at the date and time to see. But in any case, we can not say how it was entered. There was a manual entry (i.e. not an automated system) that entered that order.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |