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Date/Time: Sun, 11 May 2025 05:01:16 +0000



Post From: Unable to trade via Sierra chart as when i click buy order is not shown

[2024-09-06 15:11:00]
John - SC Support - Posts: 39699
There are a few things occurring here.

Trade Order Error - Order will cause Global Position limit of 2 to be exceeded. Internal Order ID: 284394. Service Order ID: (none). Symbol: MNQU4.CME. Account: APEX-165433-14 *

You have a Global Position Limit set to 2, and the new order you put in would exceed this, hence the order was not entered. Refer to the following:
Global Symbol Settings: Use Global Trade Position Limit

Trade Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 284412. Service Order ID: (none). Symbol: MNQU4.CME. Account: APEX-165433-14 *

You are having connectivity issues with Rithmic. This typically is temporary, but if you continue to have network issues, then refer to the following:
Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing