Support Board
Date/Time: Sun, 11 May 2025 05:15:52 +0000
Post From: Denali data not loading consistently
| [2024-09-04 22:05:11] |
| John - SC Support - Posts: 39699 |
|
You are using a Trade and Current Quote symbol, which you need to do with Interactive Brokers, but it looks like you do not have the option for "Use as Trade Only Symbol" enabled, which you need to do in this case. Refer to the following: Chart Settings: Use as Trade Only Symbol (Chart >> Chart Settings >> Symbol >> Symbol menu) Start with the above and then see if you continue to have an issue. If so, then let us know what it is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |