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Date/Time: Sun, 19 May 2024 10:52:31 +0000



Post From: Price updating but chart frozen

[2014-08-04 16:21:52]
Sierra Chart Engineering - Posts: 104368
We have some other reports of this and we are not sure why this is happening.

Uncheck Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds. After this, select File >> Disconnect and File >> Connect to Data Feed.

Let us know if that solves it.

If not, what are the Session Times set to in Chart >> Chart Settings?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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