Support Board
Date/Time: Wed, 05 Nov 2025 17:20:28 +0000
Post From: Chart not updating during first minutes of market hours
| [2024-08-23 19:36:00] |
| marc22991 - Posts: 8 |
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Good afternoon: For the past few days my chart does not update prior to market open even though I have the app set up to start updating at 9:25am EST. The issue persists for minutes after market open unless I manually reconnect. Every time I reconnect manually the chart is updated but no further real time data is loaded. After a few attempts and repeating the same process, the app will finally start working correctly again. Please advise. Thank you!
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