Support Board

Date/Time: Tue, 07 May 2024 19:17:19 +0000

Post From: Live Credentials

[2014-08-01 18:05:41] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay with following up on this. It is just that we do not have direct control over external connections. You did receive the CQG live account connection information because you did post it here. They gave you a Username and Password. AMP locked that account upon our request because the information was publicly posted. They said they were going to set up the CQG account for you again. Did you hear from them? If not, contact them and have them send your CQG Username and Password to you again. Once you have that, follow through the step-by-step instructions in this section here: CQG Trading Platform Service: Setup Instructions If you have a problem connecting to CQG, then post the Message Log by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing