Support Board

Date/Time: Wed, 01 May 2024 11:33:21 +0000

Post From: Historical CTS data

[2014-08-01 10:28:25] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The Sierra Chart Historical Data service is dramatically faster than the CTS system and some users have trouble with downloading historical data from the CTS system. This is the reason why the option was added. And ultimately with the huge amount of problems we see with historical data delivery among the external surfaces we support, aanything we can do to minimize reliance on external services for historical data, we will do. We are looking to see if we can provide tick by tick data when using CTS for the current contracts. This option only affects non-expired contracts and does not affect expired contracts. Expired contracts are always downloaded from the Sierra Chart Historical Data service for the major futures contracts regardless of the setting. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-01 10:29:26