Login Page - Create Account

Support Board


Date/Time: Fri, 12 Sep 2025 10:00:47 +0000



Post From: live data feed querry

[2024-08-08 18:45:26]
John - SC Support - Posts: 41771
To start with, the exchanges renew on a calendar month basis and are separate from your Usage Time. So you do have 105 days of Usage Time remaining, but this has nothing to do with the data. Your next exchange fee will be due on September 1, 2024.

But, that is not directly related to the message you received. That message is telling you that you need to connect to your live, funded, futures trading account in order to continue to be considered a "Non-Professional" for the CME Group.

We see that you recently made this connection, as your "Verified Until" date is now showing as "2024-09-06". Therefore, you can ignore that message at this time.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing