Support Board
Date/Time: Wed, 05 Nov 2025 09:33:01 +0000
Post From: I can't connect on Teton, All Service is fine
| [2024-08-04 13:17:21] |
| User849502 - Posts: 398 |
|
Hi, It is Sunday and thought I would look at charts. I can log on just fine with 'all service' but my Teton stays at yellow and says a 'secondary instance' is not allowing connection to the server. Yes, I have a secondary instance on this feed(though I haven't logged on to it in weeks). Please see attached pop-up. What do I do to correct this? I tried disconnecting from the data feed and reconnecting. Nothing happened. I can't trade on Monday until you help me fix this... thank you for your time. Karen |
 Screenshot 2024-08-04 140122sc.png / V - Attached On 2024-08-04 13:16:14 UTC - Size: 65.64 KB - 96 views |