Support Board
Date/Time: Fri, 16 May 2025 00:40:32 +0000
Post From: 2nd instance on same PC not loading Data on Daily Charts
| [2024-06-11 18:50:43] |
| Sierra_Chart Engineering - Posts: 19597 |
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We are not able to reproduce this issue. On the title bar the sub instance, the connection status is shown. When the chart is opened, is Sierra Chart connected to the data feed? You can tell there is a connection when you see DF: followed by a number on the Title bar. We want you to only open one single Historical Daily chart in the sub instance, only one and only one, and when you do and it does not update we want you to provide the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |