Support Board

Date/Time: Tue, 04 Nov 2025 11:17:22 +0000

Post From: I can't connect on any data feed this morning

[2024-06-04 12:48:38] Link To Thread - Link To Post [Go To First Post]
User706963 - Posts: 10
Here's the message log: 2024-06-04 08:47:02.810 \| Rithmic Direct - DTC \| Using server connection: TopstepTrader-Chicago Area-Non-Aggregated 2024-06-04 08:47:02.810 \| Rithmic Direct - DTC \| Connecting to the server rsc.rithmic.com. Port 50508 2024-06-04 08:47:02.884 \| Error getting address info for rsc.rithmic.com. Windows error code 11001: Host not found. * 2024-06-04 08:47:02.884 \| DTC Client socket (1) \| CloseSocket call. 2024-06-04 08:47:02.884 \| Rithmic Direct - DTC \| Failed connections: 178 2024-06-04 08:47:02.884 \| Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-06-04 08:47:02.884 \| Select 'File >> Disconnect' to prevent further connection attempts. 2024-06-04 08:47:02.895 \| DTC Client socket (0) \| CloseSocket call. 2024-06-04 08:47:02.895 \| Rithmic Direct - DTC \| Disconnected. 2024-06-04 08:47:02.895 \| Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.