Support Board

Date/Time: Fri, 16 May 2025 08:41:23 +0000

Post From: Chart Calculator measures incorrectly when Tick Size is changed

[2024-06-02 13:54:21] Link To Thread - Link To Post [Go To First Post]
ivory - Posts: 95
Hello, When Tick Size under Chart Settings > Symbol is changed, the Chart Calculator tool returns incorrect values, i.e. it measures "compressed ticks" vs actual ticks. Suppose I opened an NQ chart, where the exchange-defined Tick Size is 0.25, then measured a difference between two prices using the Chart Calculator tool. Say the difference is 16 ticks. If I go and change Tick Size on the chart to 0.5, the same measurement will now show a difference of 8 ticks, which is obviously incorrect. The same issue applies to Currency Value, but not to Point Difference. See attached screenshots for details.


TickSize_0_25.png / V - Attached On 2024-06-02 13:51:44 UTC - Size: 91.06 KB - 91 views TickSize_0_5.png / V - Attached On 2024-06-02 13:51:48 UTC - Size: 77.87 KB - 89 views TickSize_2.png / V - Attached On 2024-06-02 13:51:52 UTC - Size: 65.51 KB - 77 views