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Date/Time: Sun, 16 Jun 2024 17:30:00 +0000



Post From: Constantly disconnecting, freezing and unable to update - in Thailand.

[2024-05-04 15:48:15]
Sierra_Chart Engineering - Posts: 14936
We have another user in Thailand also reporting connectivity related issues. See our answer to them here regarding using DS13:
Denali data delay in Thailand and solution

We are not recommending the VPN solution but rather changing the data server.

We are going to raise this issue, with Cogent. We are also adding another ISP . But this will not be complete for a few weeks from now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-05-04 15:49:04