Support Board
Date/Time: Sat, 17 May 2025 14:39:32 +0000
Post From: Live trade orders cancelled by unknown client ID
| [2024-05-03 22:17:44] |
| Sierra_Chart Engineering - Posts: 19620 |
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It looks like the order cancellations came from a sub instance. You need to look in the Sub instance Trade Activity Log for those particular order cancellations. And see what the reason is. More information: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-03 22:18:23
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