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Post From: Unable to connect to AMP CQG

[2014-07-17 17:34:08] Link To Thread - Link To Post [Go To First Post]
User42511 - Posts: 2
“Unable to login with CQG. The Market Data Connection will not allow to login. However, if I only use Trade Connection Details login, I can login ok but no live data coming in.” can you help me ? i paste the error code : CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2014-07-17 19:33:06 socket (0) - Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 \| 2014-07-17 19:33:06 socket (1188) - Connected. \| 2014-07-17 19:33:06 CQG Trading FIX: Sending the Logon message. \| 2014-07-17 19:33:07 CQG Trading: Connected to trading server. \| 2014-07-17 19:33:07 CQG Trading: Connecting to market data server. \| 2014-07-17 19:33:07 Connecting to websocket server. \| 2014-07-17 19:33:07 CQG Trading FIX - FCM name: AMP \| 2014-07-17 19:33:07 Socket (0) - Resolved address api.cqg.com to IP 208.48.16.34 \| 2014-07-17 19:33:07 Socket (2084) - Connected. \| 2014-07-17 19:33:07 Socket (2084) - Starting SSL connection. \| 2014-07-17 19:33:07 Socket (2084) - SSL connection established. \| 2014-07-17 19:33:08 Opening websocket. \| 2014-07-17 19:33:08 Sending websocket handshake. \| 2014-07-17 19:33:08 Received websocket handshake acknowledgment. \| 2014-07-17 19:33:08 TRANSPORT OPEN \| 2014-07-17 19:33:08 CQG Trading: Websocket connected. \| 2014-07-17 19:33:08 CQG Trading: Sending market data logon message. \| 2014-07-17 19:33:08 CQG Trading: Market data logon unsuccessful. Server message: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. \| 2014-07-17 19:33:08 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-07-17 19:33:08 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-07-17 19:33:08 CQG Trading FIX: Sending a Logout message. \| 2014-07-17 19:33:08 Socket (2084) - SSL shutdown indicates not able to send 'close notify'. \| 2014-07-17 19:33:08 Socket (2084) - SSL has been shut down. \| 2014-07-17 19:33:08 Socket (2084) - SSL object has been freed. SSL state is now disconnected. \| 2014-07-17 19:33:08 Socket (2084) - Shutdown and closed. \| 2014-07-17 19:33:08 CQG Trading: Websocket closed. \| 2014-07-17 19:33:08 CQG Trading: Disconnected. \| 2014-07-17 19:33:08 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-07-17 19:33:08 CQG Trading FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty \| 2014-07-17 19:33:09 socket (1188) - Shutdown and closed. \| 2014-07-17 19:33:09 CQG Trading FIX: Logged out and disconnected. \| 2014-07-17 19:33:09 CQG Trading FIX: Disconnected. \| 2014-07-17 19:33:09 File >> Disconnect selected. \| 2014-07-17 19:33:12 CQG Trading: Disconnected. \| 2014-07-17 19:33:12 Date Time Of Last Edit: 2014-07-17 19:19:29