Support Board

Date/Time: Sun, 19 May 2024 17:40:46 +0000

Post From: Service package and service balance

[2024-04-24 16:06:28] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31733
Your Package cost is $46.00 per month, and your package renewal is coming up on April 27, 2024. So you need to have at least $46.00 in your Services Surplus in order for the package to automatically renew at that time. You also have the "Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for non-professional Trading accounts" exchange active, which costs $37.50 per month. The exchanges renew on a calendar month basis, so the next renewal for the exchange will be on May 1, 2024. Given the close timing of these two items, you are being requested to pay $83.50 ($46.00 + $37.50) in order to cover the cost of both of these items. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing