Support Board

Date/Time: Fri, 03 May 2024 01:16:57 +0000

Post From: My CME Data starts to be late more and more after 2 p.m.

[2024-04-11 15:31:33] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31334
We see you are setup with Rithmic data, which have never been very happy with. We can not say for sure that the issue you are having is related to that data, as it could be Internet or any other number of possibilities. If you want to test to see how our Denali Exchange Data Feed will work, then you can use our Delayed Streaming Data, as it is the exact same data, only delayed by 10-15 minutes, depending on the exchange. To do this, install a second Sierra Chart and leave it set to the default service setting (SC Data - All Services). Open charts for the same instruments in the new installation and you will have the Delayed Streaming Data for those charts. Note that the symbols will be different. See how each instance is working for you as you get late in the day. Although you will not be able to compare the exact bars (since one is delayed data) you should be able to get a feel for whether the issue is the data or something else. Refer to the following for how to install a second Sierra Chart: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing