Support Board

Date/Time: Tue, 21 May 2024 16:03:49 +0000

Post From: no dom data

[2024-04-08 21:39:55] Link To Thread - Link To Post [Go To First Post]
User351146 - Posts: 1
I just signed up last week, I currently have a trial. I'm trading prop accounts with APEX. In global settings >>, I set current selected service to Rithmic Direct- DTC Sierra v2627 I changed server list to apex-chicago area-non aggregated. I'm looking at NQM4.CME , I have the dom up and it looks like just the bid and ask are being displayed. I came across a forum post that said to try this; Disable the option for Global Settings >> Graphics Settings >> Other >> Use OpenGL for Chart Graphics. We have a problem with this in recent versions that we are fixing, and we think this may be what you are seeing. I tried this, it didnt work. I read elsewhere that I may not be receiving the DOM data. Is there some setting I need to change, or another type of subscription I need to pay for, or some other control pannel setting?