Support Board

Date/Time: Tue, 21 May 2024 10:01:24 +0000

Post From: CTS disconnections

[2014-07-14 17:55:12] Link To Thread - Link To Post [Go To First Post]
T44 - Posts: 363
CTS support have asked me to use the T4 desktop application and leave it logged in to see if I am still getting the disconnections. They have asked me to check with you that Sierra Chart is set up correctly. My FCM has confirmed that no other CTS customers are reporting issues. Would it be possible for you to work directly with CTS support to resolve this issue? I cannot determine whether this is a CTS or Sierra issue, or a problem with my hardware/connection.