Support Board

Date/Time: Thu, 02 May 2024 17:07:15 +0000

Post From: Notice: Delayed Streaming CME Data Issue

[2024-04-03 20:46:32] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14180
It has recently come to our attention that the delayed streaming CME data is not updating as fast as it should be. Normally you should see updates every 50 to 100 ms when the market is active. Instead updates could be as slow as in 2-10 second intervals. We are working on resolving this issue as soon as possible. We expect it will take about a week from now. We have already made some improvements. So there is a significant improvement from previously but still the updates are not as fast as they should be in some cases. We removed delayed streaming options data until this issue is resolved. This will be added back as soon as possible. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-04 22:13:46