Support Board

Date/Time: Tue, 21 May 2024 10:03:58 +0000

Post From: it says historical download complete all the time several times green blue

[2024-04-02 20:29:49] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14436
There is an invalid symbol being used which is causing Rithmic to disconnect: 2024-04-02 04:48:15.749 \| Rithmic Direct - DTC (Data) \| Restarting real-time data updates for symbol: ��RC� Go through the procedure here to find that symbol and remove it: Chart Data and Chart Data Files: Cleaning Up Old and Unused Symbols for Efficiency Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing