Support Board

Date/Time: Thu, 02 May 2024 18:39:52 +0000

Post From: Delayed data following set up steps

[2024-04-02 15:36:23] Link To Thread - Link To Post [Go To First Post]
User490328 - Posts: 1
Hi there I have activated service package 11 and paid for the coming month. I have completed the relevant exchange agreements, including CME priced at 5.5 per month. I have followed the steps on the Sierra application, including checking the SC Data Services - all services is selected. I also made sure to "update from server" and Translate Symbols to current service. However, the data is still delayed. I have also connected my live IBKR account. Can you please let me know what I'm missing? thank you