Support Board

Date/Time: Fri, 03 May 2024 07:12:10 +0000

Post From: Connecting Interactive Broker (paper trading account) with Denali DataFeed

[2024-03-26 20:10:58] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31334
MStefan: We see that your agreements for the CME Group have been accepted and that you are tagged as a "Non-Professional". We also see that your "Verified Until" date is showing as "2024-04-25", so you have also connected to your live trading account. But, you do not have any exchanges active for the CME Group. You can activate them here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Make sure you keep in mind that the exchange fees are not pro-rated, so you will pay the full amount for the exchange for the remainder of this month, and then pay again on the first day of next month. So you may want to wait until April 1, 2024 to activate any new exchanges. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing