Support Board

Date/Time: Thu, 09 May 2024 13:43:50 +0000

Post From: Rithmic Direct - DTC (Not enabled on package) [trading]

[2024-03-22 16:59:56] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31480
I have paid $46 for Package 11. But I'm still not able to get Live NQ data. You need to redo your Exchange Agreements, as you did not enter your Clearing Firm or Account Number in the Uniform Subscriber Agreement. You can access the agreements here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements Also, you have not connected to your live, funded, futures trading account. You need to do this in order to be able to get the real-time data. Refer to the information in post #2. I cannot see anything in the Server (List) of Data/Trade Service Settings under Global Settings. Refer to steps 8, 9, and 10 at the following link: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing