Support Board

Date/Time: Mon, 06 May 2024 19:12:00 +0000

Post From: Windows error code 10054: Connection reset by peer.

[2014-07-10 16:58:28] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We apologize for this telling you this later on, but really it be best if you contact CTS about this. We can tell that you know what you are doing. Usually the reason we get involved in this, is for less experienced users. You can contact CTS here: http://www.ctsfutures.com/contact.aspx You will need to let them know your T4 username and whether you are connecting to the Live or Simulation server. And give them the time and time zone of the time you are losing the connection. By contacting CTS directly you will get the fastest response. Based upon the Message Log, we just realized you are using a non-Windows operating system. Please do not contact CTS about this. Use Windows. While you may not like Windows, and neither do we, for the greatest reliability and stability, use Windows. CTS is not going to be happy to be contacted about a problem which may reside on your side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-10 16:59:31