Support Board

Date/Time: Mon, 03 Nov 2025 03:04:28 +0000

Post From: Sierrachart Crashing when duplicating the chart to another chart book.

[2024-03-11 20:24:31] Link To Thread - Link To Post [Go To First Post]
User411902 - Posts: 5
Hello Support team, The application crashes when I duplicate a chart to another chartbook. I have noticed it happens when for eg: the price of the symbols is very high. When I duplicate, the tick size switches to 0.05 even if it is set to 1 or higher value in the original chartbook. If there is data(tick by tick) from past 200 days, it makes the system crash and I cannot open that chartbook again. Is there any solution to prevent the symbol ticks size from switching to 0.05? I have attached a screenshot to show show the config. I am describing. Currently, as a workaround, I am making the number of days to load to 1, then duplicate to another chartbook and then change the tick size, then again change the days back to what I needed. With many number of charts, it is not very practical. Thanks and regards, Anson


Tick_Sierra.png / V - Attached On 2024-03-11 20:22:26 UTC - Size: 33.87 KB - 112 views Attachment Deleted.