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Post From: chartbook file is not compatible, contact sierra charts

[2024-03-07 23:33:31] Link To Thread - Link To Post [Go To First Post]
User630227 - Posts: 5
2024-03-07 23:30:42.917 \| Trade activity files set size: 2587 2024-03-07 23:30:43.265 \| Created the DTC Protocol server. 2024-03-07 23:30:43.265 \| DTC Protocol Server listening on port 11099. 2024-03-07 23:30:43.265 \| Reading Internal Order ID file. 2024-03-07 23:30:43.323 \| Reading Trade Orders file. 2024-03-07 23:30:43.323 \| Reading Trade Positions file. 2024-03-07 23:30:43.324 \| Reading Trade Account Data files. 2024-03-07 23:30:43.327 \| Software version: 2610 64-bit 2024-03-07 23:30:43.327 \| Primary Thread ID: 19440 2024-03-07 23:30:43.327 \| Usage end date: 2024-04-29 2024-03-07 23:30:43.327 \| Enabled for: Advanced Features 2. 2024-03-07 23:30:43.327 \| Enabled for: Sierra Chart Historical Data Service. 2024-03-07 23:30:43.327 \| Enabled for: Denali Real-Time Exchange Data Feed. 2024-03-07 23:30:43.327 \| Enabled for: Delayed Denali Exchange Data Feed. 2024-03-07 23:30:43.327 \| Enabled for exchange2: CME (Trading Account Required) 2024-03-07 23:30:43.327 \| Enabled for exchange2: CBOT (Trading Account Required) 2024-03-07 23:30:43.327 \| Enabled for exchange2: COMEX (Trading Account Required) 2024-03-07 23:30:43.327 \| Enabled for exchange2: NYMEX (Trading Account Required) 2024-03-07 23:30:43.327 \| Allow Support for Sierra Chart Data Feeds is enabled. 2024-03-07 23:30:43.327 \| Current selected Data/Trading service: CQG WebAPI 2024-03-07 23:30:43.327 \| Custom symbol settings values: enabled 2024-03-07 23:30:43.327 \| Chart Update Interval: 500 2024-03-07 23:30:43.327 \| Intraday Data Storage Time Unit: 0 2024-03-07 23:30:43.327 \| Time Zone: +00:00:00 (UTC+00) 2024-03-07 23:30:43.327 \| 2024-03-07 23:30:43 Local computer time in UTC 2024-03-07 23:30:43.327 \| 2024-03-07 23:30:43 Local computer time in SC Time Zone 2024-03-07 23:30:43.327 \| 2024-03-07 23:30:33 Server time in UTC 2024-03-07 23:30:43.327 \| Local computer UTC time and Server UTC time difference: 0 seconds. 2024-03-07 23:30:43.327 \| Program path: C:\SierraChart\ 2024-03-07 23:30:43.327 \| Data Files path: C:\SierraChart\Data\ 2024-03-07 23:30:43.328 \| OS Version Number: 10.0 2024-03-07 23:30:43.328 \| Locale Setting: C 2024-03-07 23:30:43.328 \| DLLs: TNP2.dll, tnp640304.dll, TNPS_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll 2024-03-07 23:30:43.328 \| Allowed protected custom studies: DRAW TNP DLL 2024-03-07 23:30:43.328 \| Crash reporter started: true 2024-03-07 23:30:43.328 \| 2024-03-07 23:30:43.341 \| Created the DTC Protocol historical data server. 2024-03-07 23:30:43.342 \| HD Server Manager \| Listening on port 11098. 2024-03-07 23:30:43.342 \| Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. 2024-03-07 23:30:43.377 \| HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. 2024-03-07 23:30:43.442 \| HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. 2024-03-07 23:30:43.442 \| HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Closed. 2024-03-07 23:30:43.590 \| Received 5 login tokens. 2024-03-07 23:30:45.855 \| Requested user files to download. 2024-03-07 23:30:46.484 \| User files to download complete 2024-03-07 23:30:47.205 \| Symbol settings MD5 received. Request ID: 1. 2024-03-07 23:30:47.205 \| Symbol settings are up-to-date for cqg. 2024-03-07 23:30:47.868 \| 2024-03-07 23:30:47.868 \| CQG WebAPI \| Connecting to server api.cqg.com 2024-03-07 23:30:47.868 \| CQG WebSocket \| Connecting to WebSocket server api.cqg.com:443 2024-03-07 23:30:47.880 \| CQG WebSocket socket (1) \| Creating socket. Using TLS 1.2. 2024-03-07 23:30:47.880 \| CQG WebSocket socket (1) \| New receive buffer size: 0 2024-03-07 23:30:47.880 \| CQG WebSocket socket (1) \| Connecting to IP: 208.48.16.17. 2024-03-07 23:30:47.893 \| CQG WebSocket \| Opening WebSocket. 2024-03-07 23:30:47.893 \| CQG WebSocket \| Sending WebSocket handshake. 2024-03-07 23:30:47.939 \| CQG WebSocket \| Server header \| HTTP/1.1 101 Switching Protocols 2024-03-07 23:30:47.939 \| CQG WebSocket \| Server header \| Connection: Upgrade 2024-03-07 23:30:47.939 \| CQG WebSocket \| Server header \| Sec-WebSocket-Accept: 3N/3gJNvwrwMznxRheKGL6SpIjo= 2024-03-07 23:30:47.939 \| CQG WebSocket \| Server header \| Server: WebSocket++/0.8.2 2024-03-07 23:30:47.939 \| CQG WebSocket \| Server header \| Upgrade: websocket 2024-03-07 23:30:47.939 \| CQG WebSocket \| Server header \| 2024-03-07 23:30:47.939 \| CQG WebSocket \| Web socket state is now open. 2024-03-07 23:30:47.939 \| CQG WebAPI \| WebSocket connected. 2024-03-07 23:30:47.939 \| CQG WebAPI \| Sending market data logon message. 2024-03-07 23:30:47.996 \| CQG WebAPI \| Base Time: 2024-02-25T16:05:18. 2024-02-25 16:05:18 2024-03-07 23:30:47.996 \| CQG WebAPI \| Logon successful. Session Token = hqdYi4ywvlD9v3kNb9PKMH0/TX3F/BWpaSseecnoKG0dQW12QfkmVBRmLg7nj2bPMkvcn/7uqb0 2024-03-07 23:30:47.996 \| CQG WebAPI \| Connected to server complete. 2024-03-07 23:30:47.997 \| No download requests in the queue to start downloads for. \| Number times message added: 3 2024-03-07 23:30:47.997 \| Updated verified funded futures trading account ending date to: 2024-04-06 23:30:47 2024-03-07 23:30:47.997 \| CQG WebAPI \| Sending Trade Accounts request message. 2024-03-07 23:30:48.061 \| CQG WebAPI \| Brokerage name: NinjaTrader Clearing. Account Name: 1009280 2024-03-07 23:30:48.061 \| Updated verified funded futures trading account ending date to: 2024-04-06 23:30:48 2024-03-07 23:30:48.061 \| CQG WebAPI \| Sending collateral subscribe request. 2024-03-07 23:30:48.243 \| CQG WebAPI \| Sending positions subscribe request. RequestID: 757964 2024-03-07 23:30:48.243 \| CQG WebAPI \| Sending orders subscribe request. RequestID: 757965 2024-03-07 23:30:51.105 \| Files to Open on Startup \| Opening file: ExampleChartbook.cht 2024-03-07 23:30:51.113 \| The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\ExampleChartbook.cht * 2024-03-07 23:31:08.049 \| ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. 2024-03-07 23:31:08.469 \| ExtendTheFundedTradingAccountStatusExpirationDate \| Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2024-04-03"}. Success=true