Support Board
Date/Time: Sun, 18 May 2025 22:19:15 +0000
Post From: Charts stutter every 15 minutes during historical data loading
[2024-03-04 21:12:03] |
John - SC Support - Posts: 39847 |
The implication is that you are losing connectivity to your data feed every 15 minutes for some reason. Please get us your Message Log and we'll take a look and see if there is anything specific showing in there. Follow these instructions to get us your log: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |