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Date/Time: Sun, 18 May 2025 22:19:15 +0000



Post From: Charts stutter every 15 minutes during historical data loading

[2024-03-04 21:12:03]
John - SC Support - Posts: 39847
The implication is that you are losing connectivity to your data feed every 15 minutes for some reason.

Please get us your Message Log and we'll take a look and see if there is anything specific showing in there. Follow these instructions to get us your log:
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