Support Board
Date/Time: Thu, 10 Jul 2025 03:02:29 +0000
Post From: Some problem with trades timestamps
| [2024-02-14 21:51:10] |
| John - SC Support - Posts: 40812 |
|
Fascinating. To begin with, the interface that is used with Sierra Chart with Rithmic is developed by Rithmic. We are not connecting to their R | API++ connection. So they need to deal with this themselves. We do apologize that you are caught in the middle of this, but there is nothing further we can do. Their support is not understanding the situation and they need to deal with the issues. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |