Support Board
Date/Time: Tue, 04 Nov 2025 09:05:22 +0000
Post From: Some problem with trades timestamps
| [2024-02-14 17:51:23] |
| User623005 - Posts: 12 |
|
Hi John I wrote to rithmic support citing your answer, they said I quote ""...If they believe it is a Rithmic problem, they can open a technical support case with rapi@rithmic.com Please note that we do not accept problem reports for third party software programs using the R | API++ direct from end users, we require the software developer to report R | API++ problems using our problem reporting methodology."" So may I kindly ask you if such support case with Rithmic can be opened by you? Thank you |