Support Board

Date/Time: Sat, 18 May 2024 20:36:44 +0000

Post From: Problems with Denali Data Feed

[2024-02-08 19:46:33] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31704
There is one big problem we see from your log. You have the setting for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" set to "No". You need to change this to "Yes" and then select OK to close that window, then select "File >> Reconnect". After that, let us know how things are going. We will say though, we are surprised you were getting data at all, you should not have been. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing