Support Board
Date/Time: Fri, 16 May 2025 09:30:16 +0000
Post From: Canceling account
| [2024-02-05 17:03:56] |
| John - SC Support - Posts: 39812 |
|
The place to make refund requests is in our "Account Support Tickets". You can access them at the following link: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets Please let us know exactly what you want us to do. You do have 33 days of Usage Time remaining, and we refund Usage Time in whole month (31 day) increments, so you could get a refund of the Usage Time, if you like. And we will refund whatever funds you need us to. Just be aware that we have a $5.00 processing fee for the refund. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |