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Date/Time: Thu, 02 May 2024 20:55:25 +0000



Post From: retrasos en TETON

[2024-01-22 18:14:40]
John - SC Support - Posts: 31332
From Google Translate:
I have a problem. I have activated trading through TETON, with the AMP broker. I currently have the S3 automatic trade connected.

But when it is done, an automatic trade is activated before the price reaches that position.
I attach a screenshot.
What's going on?

To begin with, you are on Package 3, which means you are not allowed to connect to your trading account, and you are getting delayed streaming data (not real-time). In order to be able to connect to your trading account and to be able to get real-time data, you need to be one of the "Integrated" packages. Refer to the following:
Description of Service Packages and Pricing: Integrated Packages

to change your package, follow these instructions:
To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.

Or go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

You will need to login if you are not currently logged in.

In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button.

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted.

When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to.

When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time.

Once you have your package setup properly, then follow the instructions at the following link to setup your connection to your Teton account:
Sierra Chart Teton Futures Order Routing: Setup Instructions

Within those instructions is a link to setting up the Denali Exchange Data Feed (step #5). Make sure you follow that link and follow the instructions to setup the Denali Exchange Data Feed in order to get the real-time data.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing