Login Page - Create Account

Support Board


Date/Time: Sat, 20 Dec 2025 12:17:35 +0000



Post From: Installation (update) failed

[2024-01-16 19:47:47]
John - SC Support - Posts: 43555
You are getting that error since you are on Linux. Please set the following:
- "Global Settings >> Sierra Chart Server Settings >> General >> Use Real-Time Data Compression" to "None".
- "Global Settings >> Advanced Server Settings >> Support Intraday and Market Depth Files Compression" to "No".
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing