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Direct MessagesDate/Time: Sun, 05 May 2024 03:18:50 +0000
Post From: OCO orders not filled
| [2014-06-26 06:14:22] |
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You need to ask your trading service why the orders did not get filled and at what time they got canceled. Give them the Service Order ID of the order. This can be found in the Trade Activity Log: http://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php If you need more help from us, we need to see all of the lines in the Trade Activity Log for these orders to have an indication of why they got canceled. Here are the instructions: http://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-26 06:14:45
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