Support Board

Date/Time: Thu, 02 May 2024 07:14:17 +0000

Post From: Inconsistent position price level between SC app and web trading

[2023-12-21 20:46:42] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31293
We can not help with a manual closing of a position through TWS, as the underlying issue is that TWS is not sending the information for that order fill to your system. We are still a bit confused on the Positions Window. It is not showing the position for the MNQ which is showing as open in your Trade Activity Log. When you see this again (you have an open position according to Sierra Chart, but it is not showing in the Positions window) then on the Positions Window select "Edit >> Refresh Trade Data". Let us know if the window updates to show you the open position. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing