Support Board

Date/Time: Thu, 02 May 2024 05:44:01 +0000

Post From: Inconsistent position price level between SC app and web trading

[2023-12-21 14:01:07] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31293
We will see if we can reproduce this, but without some specific workflow it will be hard to figure out. When it does occur again, please get us your "Trade Activity" files, as you should not have to delete these. Perhaps we can figure out what occurred from these (we do not know, but we'll see). And you definitely do not need to delete the backup files, as those are not used for anything unless you specifically retrieve them. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing